Frequently Asked Questions
Everything you need to know about bringing our farm-fresh blooms into your home.
How are the flowers packaged for shipping?
Our flowers are harvested at the peak of freshness, hydrated, and secured in specialized temperature-controlled boxes with eco-friendly insulation to ensure they arrive at your door in pristine condition.
What should I do if my flowers arrive wilted?
While we take every precaution, some flowers may appear thirsty after travel. Trim the stems at a 45-degree angle and place them in fresh water immediately. If they do not perk up within 24 hours, please contact our support team with a photo for a replacement.
Do you offer subscription services?
Yes! We offer weekly, bi-weekly, and monthly floral subscriptions that deliver seasonal arrangements directly to your home at a discounted rate compared to one-time purchases.
How long will my bouquet typically last?
With proper care—including changing the water daily and keeping the blooms out of direct sunlight—most of our farm-fresh varieties will last between 7 to 12 days.
Can I choose a specific delivery date?
Absolutely. During the checkout process, you can select a preferred delivery date from our calendar to ensure your flowers arrive exactly when you need them for a special occasion.
What is your return policy?
Due to the perishable nature of our products, we do not accept returns. However, we offer a 100% Freshness Guarantee; if your order is damaged or unsatisfactory, we will issue a full refund or send a replacement.